Our CEO and Founder Randy DeWitt went Undercover to Uncover The Realities of Twin Peaks’!
The Twin Peaks’ CEO has gone incognito-disguising himself as an unsuspecting trainee for Twin Peaks! He has learned our tricks of the trade, as we teach him how to bar tend, bar back, prep cook, and serve tables just like our valued veteran staff members. Randy visited a handful of our Twin Peaks Restaurants, settling in at all Texas locations: Round Rock, Frisco, Odessa, and Webster.
As a server in Webster, Randy follows one of our TPGs as he learns the ropes of waiting tables with a Twin Peaks touch. Twin Peaks Girls are known for their hint of sass, but always try to keep up the “girl next door” image with playful personalities. Bartending in Frisco, Randy tests our TPG’s thick skin as she deals with a surprise problem guest in disguise! Customer service is a must-but what do the Twin Peaks Girls do when they’re not receiving the same A+ treatment and respect that they dish out to their guests?
Randy pumps some iron when he follows Kale as a bar back in Round Rock. We all know that the Twin Peaks Girls are in tip top shape, but who would have thought about the buff bar backs!? Randy gets a lesson in heavy lifting as he acts as the brawn behind the girls’ beauty.
Odessa, home of Brenda the prep cook, is where Randy learns the fast paced nature of the kitchen, and what it takes to sustain a delicious made-from-scratch menu. In order to keep serving up farm fresh dishes, Randy learns the importance of hustling behind the kitchen doors.
If you didn’t get a chance to watch the episode, check out clips on CBS.com! Staying in Undercover Boss fashion, there will be some twists and turns along the way as Randy tests the company’s culture and foundation, learning and observing through the eyes of an employee.